Privacy Policy | Revolution Casino

Information we may collect

To provide an online casino account and related services, Revolution Casino may handle information that identifies you, relates to your account or records how you use the website. The information collected depends on the services you use, the choices you make and the checks that may be required before certain activities can be completed.

Types of information

Account and contact details, such as your name, date of birth, residential information, username, login details and contact preferences.
Identity and verification information, including documents or information used to confirm your identity, age, account ownership and eligibility to use the service.
Payment and transaction records, including deposits, withdrawals, account balances, wagering activity and information needed to process or review transactions. Payment providers may also handle relevant payment details under their own privacy policies.
Device and technical information, such as your internet protocol address, browser type, operating system, device identifiers, approximate location, language settings and information about how your device connects to the website.
Usage and communications information, including pages visited, games or features used, interactions with customer support, messages, preferences, survey responses and records of account-related communications.

Some information may be provided directly by you when you register, complete verification, make a transaction, contact support or update your account. Other information may be collected automatically through your device, browser, cookies and similar technologies. Information may also be received from payment, identity, security, fraud-prevention or service providers where this is permitted and necessary for the relevant purpose.

Information about other people

Please only provide personal information about another person when you are authorised to do so and the information is accurate. If you provide information to help with a payment, verification request or support matter, it may be used for that specific purpose and handled in line with this Privacy Policy.

How we use and share information

Personal information is used for legitimate business, service and compliance purposes. The main reasons for handling information include setting up and administering your account, providing website features, processing transactions, responding to questions and maintaining a safe and reliable gambling environment.

To create, maintain and secure your account, authenticate sign-ins and provide access to the services you request.
To process deposits, withdrawals and other account transactions, keep accurate records and investigate unusual or disputed activity.
To complete identity, age, account ownership and other verification checks that may be required before or during use of the service.
To detect, prevent and investigate fraud, money laundering, abuse, unauthorised access, collusion, cheating and other activity that may threaten users or the operation of the website.
To provide customer support, respond to enquiries, resolve complaints, review interactions and communicate important information about your account or the service.
To meet legal, regulatory, tax, accounting, security and risk-management obligations that apply to the operation of an online gambling service.
To improve website performance, understand general usage, test features, maintain systems and develop a more relevant user experience.
To send marketing communications where permitted and, where required, where you have provided consent. You can withdraw consent to marketing at any time using the process described below.

When information may be shared

Information may be shared with carefully selected service providers that help operate the website and support the purposes described in this Privacy Policy. These providers may include payment and banking service providers, identity and verification providers, technology and hosting providers, customer support platforms, security and fraud-prevention services, analytics providers and professional advisers. They are expected to handle information only as needed for their services and in accordance with applicable privacy and security requirements.

Information may also be disclosed where necessary to protect users, prevent unlawful activity, enforce applicable terms, respond to a valid legal request, comply with an obligation or protect the rights and property of Revolution Casino or others. If the business or its assets are reorganised, transferred or sold, relevant information may be provided to parties involved in that transaction, subject to appropriate protections.

Some service providers may process information in countries outside Australia. Where this occurs, reasonable steps may be taken to protect the information and require appropriate handling, security and confidentiality. The privacy rules in another country may differ from those in Australia.

Cookies, security and retention

Cookies and similar technologies

The website may use cookies and similar technologies to keep the service working, remember selected preferences, support account security, understand website traffic and improve performance. Some cookies are necessary for features such as signing in, navigating the website and maintaining a session. Other cookies may support analytics, personalisation or marketing where those features are used.

You can manage or delete cookies through your browser settings. You may also be able to control certain cookie categories through tools made available on the website. Blocking or deleting cookies may affect sign-in, preferences or the availability of some features, and browser settings do not always control every type of technology used online.

Security

Reasonable administrative, technical and organisational safeguards may be used to protect personal information from unauthorised access, loss, misuse, alteration or disclosure. Measures may include access controls, authentication, monitoring, secure connections, staff procedures and reviews of service providers. No website, device or method of transmission can be guaranteed to be completely secure, so you should use a strong, unique password, keep login information confidential and contact support promptly if you suspect unauthorised account activity.

How long information is kept

Personal information is generally kept for as long as it is needed for the purposes described in this Privacy Policy, to provide services, resolve disputes, maintain business records and protect the website. Some records must be kept for a period required by law even after an account is closed. Once information is no longer required, it may be securely deleted, anonymised or otherwise handled in accordance with applicable requirements.

Your privacy rights and choices

Depending on the circumstances and the privacy rules that apply, you may have rights to ask what personal information is held about you, obtain access to that information, request correction of information that is inaccurate or incomplete, and ask for deletion of information that is no longer needed. You may also be able to object to or request limits on certain uses of your information, including some marketing activity.

How to make a request

To exercise your data rights, including access, correction or deletion of your data, or to withdraw consent to marketing, contact support@revolutioncasino.wtf. Please explain what you are requesting and provide enough information for the relevant account or records to be identified. You can also use this address to ask questions about this Privacy Policy or raise a privacy concern.

For security, you may be asked to confirm your identity before a request is completed. This helps prevent personal information from being disclosed to the wrong person. Requests will be considered and handled within a reasonable period, subject to applicable requirements and any necessary verification.

Deletion may not be available in every situation. For example, information may need to be retained to meet legal obligations, complete a transaction, investigate suspected fraud, resolve a dispute, protect the service or establish, exercise or defend a legal claim. If information cannot be deleted, the applicable reason will be explained where appropriate.

Marketing and service messages

You can withdraw consent to marketing by contacting support@revolutioncasino.wtf. You may also be able to use an unsubscribe option in a promotional message. Stopping marketing communications will not necessarily stop important service messages, such as account, security, transaction or verification notices that are needed to provide the service or manage your account.

Updates to this policy

This Privacy Policy may be updated from time to time to reflect changes to the website, services, technology, business practices or applicable requirements. The latest version published on the website will apply from its stated date or, where no date is shown, from the time it is made available. You should review this page periodically for the current information about how Revolution Casino handles personal information.